Hello World

I am Hisham,
building intelligent
software
at scale.

About

Versatile Software Engineer with 3+ years of experience architecting full-stack platforms, production-grade AI systems, and scalable cloud-native microservices. Proven track record of leading cross-functional teams through end-to-end product delivery — from system design and Agentic AI workflows to Agile release management — driving measurable improvements in performance, reliability, and business outcomes.

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Expertise

Full Stack Development AI & Agentic Systems API & Microservices Architecture Cloud-Native Engineering RAG & LLM Integration Technical Leadership Scalability & Performance DevOps & CI/CD Agile Delivery & Release Management System Design

Skills

Languages

Java Python C/C++ JavaScript TypeScript SQL HTML/CSS Dart GraphQL

Frameworks

Spring Boot Hibernate ORM React.js Angular Flutter SDK Node.js Express.js FastAPI

Databases & Cloud

PostgreSQL MySQL MongoDB AWS (EC2, RDS, S3) GCP (Cloud Run, Cloud SQL)

AI & LLM Ecosystem

LLMs (GPT, Claude) LangChain LangGraph RAG Agentic Workflows Vector DBs (Pinecone, Qdrant) OpenAI / Whisper MCP / A2A

DevOps & Tools

Git Jira Docker Jenkins GitLab CI/CD Azure DevOps Splunk Elasticsearch

Professional Experience

Incedo, Inc.

Software Engineer (AI & Data)

October 2025 - Present

Florham Park, NJ

  • Architected production-grade Agentic AI workflows and RAG systems using Python, LangChain/LangGraph, LLMs, and Vector databases, improving task orchestration efficiency by 40% and deploying A2A-compliant agents.
  • Developed and integrated MCP servers to expose enterprise tools (databases, APIs, internal services) as standardized context sources for LLM agents, streamlining multi-tool orchestration and reducing agent integration time by 60%.
  • Engineered a low-code React.js/Python UI with full RESTful CRUD for real-time agentic pipelines, accelerating predictive analytics and chatbot deployments by 50% while ensuring end-to-end reliability.
  • Deployed highly available microservices to GCP leveraging Cloud Run, Cloud SQL, and integrated Load Balancers, achieving 99% uptime and reducing API response latency by 30%.
  • Directed end-to-end Agile releases utilizing automated QA regression and canary deployments, raising SRE scores to 90% and delivering 40% faster releases with zero feature rollbacks.

Incedo, Inc.

Associate Software Engineer (Full Stack)

June 2023 - October 2025

Chicago, IL

  • Led full-stack development of an enterprise phone line management platform for a telecom client utilizing Java, Spring Boot, Angular, and React.js, driving an increase in B2B customer retention from 7% to 18%.
  • Optimized backend system performance by refactoring Java RESTful APIs via Hibernate ORM and restructuring complex SQL queries, streamlining IAM operations for 2M+ users.
  • Developed a user access management module using React.js, PostgreSQL, Java, and Spring Boot, directly impacting 500K+ users and boosting workflows and application productivity by 60%.
  • Automated CI/CD pipelines with GitLab and Jenkins, and enhanced observability by integrating AWS (EC2, RDS, S3) with Splunk and Elasticsearch, reducing MTTR for system anomalies by 35%.
  • Collaborated with cross-functional teams to define project requirements, estimate timelines, and set clear expectations for deliverables, ensuring alignment and streamlined execution across multiple stakeholders.

University of Illinois at Chicago - College of Engineering

Computer Science Teaching Assistant

August 2022 - May 2023

  • Mentored 100+ students in Java/C++ and OOP principles, design patterns, unit testing, event-driven programming, and concurrency control, resulting in a 15% increase in student performance.
  • Hosted weekly lab sessions, resolved 200+ code issues, managed version control for 12 academic projects, redesigned course content, and clarified complex algorithms, boosting overall course efficiency.

University of Illinois at Chicago - College of Education

Information Technology Specialist

October 2021 - May 2023

  • Engineered a C++ User Authentication System with MagTek Dynamag integration for ID card swipe verification, managing lab access for 2000+ students/faculty, enhancing facility security and streamlining client validation.
  • Resolved 150+ tickets, repaired equipment, and fixed 40+ website bugs, thereby enhancing IT infrastructure robustness.
  • Co-hosted STEM Summer Camp 2022, teaching 25+ high school students from Chicago Public Schools Python and C++ programming, website development, and GUI animation, introducing them to core software concepts.

Pioneers Health Group

Software Development Engineering Intern

June 2022 - August 2022

  • Developed 8 webpages for a medical-tourism start-up using MongoDB, Express, React.js, and Node.js, leveraging GraphQL for seamless data fetching and ensuring 95% code coverage with RTL unit tests.
  • Implemented a real-time chat module on PHG’s website using WebSocket APIs, enhancing user engagement and driving a 15% increase in patient intake and website traffic.
  • Resolved 30+ reported bugs by collaborating with QA testers within Agile teams, thereby improving platform stability.
  • Automated deployment processes via robust CI/CD practices using Azure DevOps (via Docker/GitHub), achieving a 40% reduction in deployment time and a 50% decrease in deployment-related errors.

Education

University of Illinois - Chicago

Bachelor of Science in Computer Science

August 2019 - May 2023

  • Awarded Academic Scholarship worth $40,000
  • Relevant Coursework: Data Structures & Algorithms, Object-Oriented Programming, Database Systems, Software Engineering, Operating Systems, Mobile/Web Application Development, Cloud Computing
  • Activities and societies: Google Developers Student Club (GDSC), Students for the Exploration and Development of Space (SEDS USA), The Umbrella org., Information and Decision Sciences Organization (IDSO @ UIC)

Volunteering

Mentor Collective

Student Success Mentor (Computer Science)

August 2023 - July 2024

  • Mentored Chicago Community College students transitioning to a four-year Computer Science program at University of Illinois Chicago / DePaul University, focusing on advanced CS topics and curriculum alignment.
  • Provided academic guidance on algorithms, data structures, software development, and resources for successful integration into higher-level CS courses, enhancing students' educational and career trajectories.

Google Developer Student Clubs

General Body Member

September 2022 - May 2023

  • Contributed to the 2023 Solution Challenge by developing a software solution to address and resolve a local issue using Google technologies, including Flutter SDK and Firebase.
  • The project aligned with the United Nations Sustainable Development Goals, showcasing a commitment to leveraging technology for social impact.

Recommendations

Author image Avi Bhatnagar Senior Software Engineer @ Visa

Working with Hisham has been exceptional. His stellar performance is defined by complete ownership of projects from start to finish. Hisham manages stakeholder relationships with remarkable communication skills, keeping everyone aligned and informed. His technical excellence consistently delivers innovative solutions to complex challenges. Any engineering team would be fortunate to have Hisham's rare combination of accountability, interpersonal skills, and technical prowess.

Author image Nwayer Al-Mutairi Founder/CEO @ Pioneers Health Group

Hisham is an exceptionally talented software engineer with a knack for problem-solving and an impressive grasp of modern web technologies. During his time at Pioneers Health Group from June 12th 2022 to August 13th 2022, he played a crucial role in enhancing our web platform's functionality, improving stability, and streamlining processes. His ability to quickly adapt, collaborate effectively, and drive meaningful impact made him a standout contributor. Any team would be lucky to have him.

Author image Aryann Chodankar SDE II @ AWS Lambda

Really fast problem solver and quick on his feet. Hisham has a deep understanding of core Computer Science principles and utilizes them effectively in his projects. He is great at being collaborative while working and explains his methods and understanding of the problem and solution very well. Always determined to get work done early and possesses a deep desire to learn more.

Author image Enkhbold (Inky) Ganbold Founder @ TTF Robotics

I have worked with Hisham at College of Education, UIC as an IT specialist. Hisham is a great team member and help others as much as possible. He is a positive co-worker who resolves tickets time-savvily and teaches us continue to learn. I highly recommend Hisham as an ideal team member to ensure its work efficiency.

Author image Jai Sri Ram Goka Web Programmer Analyst @ NRG Energy

Hisham's really motivated and super-energized all the time. He distinguished himself as an invaluable team member, demonstrating exceptional proficiency in both technical and interpersonal skills. Their deep knowledge of computer science principles, combined with their innovative problem-solving abilities, contributed significantly to the successful delivery of our project.

Author image Afifa Nadeem Computer & Electrical Engineer @ International Motors

Hisham is motivated and hardworking person. It was pleasure working on class labs and presentations with him. He communicates well, always open to new ideas and working with new people. He have ability to tackle challenging tasks. I hope to work with him in future.

Get In Touch

I'd love to hear from you. Whether you have a question or just want to chat about tech, shoot me a message.